FAQs

🚚 How Long Does Delivery Take?

Orders are typically delivered within 1–4 working days across Pakistan, depending on your location and courier service availability.

If you have not received your order within the expected timeframe, please contact our customer support team with your Order ID, which can be found in your order confirmation email or message.

⭐ Where Can I View Customer Reviews?

Customer reviews and ratings are available on individual product pages. These reviews help shoppers make informed purchasing decisions based on real customer experiences.

For additional feedback or product information, you may also contact our support team.

🌍 Are Your Products Imported or Locally Sourced?

We specialize in offering 100% imported products sourced from trusted international suppliers. Our goal is to provide customers with high-quality and innovative products that may not be readily available in local markets.

🔄 What Is Your Refund & Replacement Policy?

We offer refunds and replacements in accordance with our Refund & Return Policy.

For complete details regarding eligibility, return procedures, exchanges, and refund processing, please visit our Refund Policy page.

📦 How Can I Track My Order?

Once your order has been shipped, you may receive tracking information through email, SMS, or our customer support team. You can use the tracking details to monitor your shipment's progress.

💳 What Payment Methods Do You Accept?

We offer secure payment options, including Cash on Delivery (COD) and other available payment methods displayed during checkout.

📞 How Can I Contact Customer Support?

If you have any questions, concerns, or require assistance, feel free to contact us:

📞 Phone: +92 325 5165986

📧 Email: doorbini09@gmail.com

Our team is always happy to assist you.

Thank you for choosing PickBuy.